pc蛋蛋官网

4006-902-904
朱晴
匯師認證講師

LIYIPEIXUNSHI

BENZHANYIJINGTONGGUOSHIMINGRENZHENG,SUOYOUNEIRONGJUNYOUZHUQINGBENRENHUOZHULIFABIAO

ZHUQINGPEIXUNKECHENG

您的位置:朱晴 > 朱晴培訓課程 > 課程詳情

銀行商務禮儀培訓

銀行商務禮儀培訓
課程時長: 2 天
適合學員:中層領導 基層員工
適合行業:銀行業
關注度: 5137

課程背景

銀行商務禮儀培訓系統的介紹了銀行從業人員在商務場合中的禮儀禮貌規范,行為約束等。銀行商務禮儀培訓的主要內容有:銀行商務形象塑造、銀行商務接待禮儀、銀行商務宴請禮儀、銀行商務會議禮儀、銀行商務拜訪禮儀、銀行商務談判禮儀、銀行商務交際禮儀、銀行商務溝通禮儀。
培訓背景:
隨著世界金融行業的迅速發展,金融機構世界性合作已經進入到了一個全新的階段,國際化將成為中國金融發展的必然趨勢。為了更加深入世界經濟,中國的廣大銀行不僅要學習國際化的商業手段,更加要掌握國際通用的溝通方式,這就是銀行商務禮儀。

培訓對象

YINXINGKEHUJINGLI,YINXINGDATANGJINGLI,YINXINGJUMIANJINGLI、YINXINGZHIXINGXINGCHANG、WANGDIANFUZERENDENG

課程收獲

1.增強銀行員工商務禮儀知識
2.提高銀行員工的商務場合職業形象
3.提高銀行員工與客戶溝通的能力,提高成交率
4.有助于提升銀行員工的個人形象,塑造銀行員工完美的職業形象
5.打造專業、統一、精煉的金融行業精英團隊
6.提升銀行的品牌形象,提升在同行業的競爭力

培訓方式

pc蛋蛋官网 PPTJIANGSHOU60%、ANLIFENXI5%、XIANCHANGYANLIAN20%、QINGJINGMONI10%、YOUXIHUDONG5%

課程大綱

pc蛋蛋官网DIYIJIANG:YINXINGSHANGWULIYIPEIXUNJICHUGAINIAN

YI、LIYIDEQIYUANYUFAZHAN

1.ZHONGGUOLIYIDEQIYUANYUFAZHANGUOCHENG

2.XIFANGLIYIFAZHAN

3.LIYIPEIXUNDEZHONGYAOXING

pc蛋蛋官网ER、SHANGWULIYIDENEIHANYUGOUCHENG

1.SHANGWULIYIDENEIHAN

2.SHANGWULIYIDEGOUCHENGYAOSU

SAN、SHANGWULIYIDETEDIANYUZUOYONG

pc蛋蛋官网1.SHANGWULIYIDEZHUYAOTEDIAN

pc蛋蛋官网2.SHANGWULIYIDEZHONGYAOZUOYONG

SI、SHANGWULIYIDEJIBENYUANZE

1.ZUNZHONGYUANZE

2.CHENGXINYUANZE

3.PINGDENGYUANZE

4.SHIDUYUANZE

5.KUANRONGYUANZE

6.ZILVYUANZE


DIERJIANG:YINXINGSHANGWUXINGXIANGSUZAO

PANDUANYIGERENDANGRANBUSHIKANTADESHENGMING,ERSHIKANTADEXINGWEI;BUSHIKANTAZICHENGRUHERUHE,ERSHIKANTAZUOXIESHENMEHESHIJISHIZENYANGYIGEREN。--ENGESI

WAIMAOSHIYIGERENNEIXINDEBIAOLU。QIXINGDAIRUOMUJIDEREN,QISHENYIDINGSHIYUBENDE。

pc蛋蛋官网YI、ZHUZHUANGTISHENGSHANGWUCHANGHEDIYIYINXIANG

1、ZHUZHUANGDEJIBENYUANZE

GEXINGYUANZE

HEXIEYUANZE

TPOYUANZE

2、XIZHUANGJILINGDAILIYI

“SANYIDINGLV”

“SANSEYUANZE”

3、XIEWADEDAPEICHANGSHI

pc蛋蛋官网XIEZIYINGWEIGAOGENPIXIE,ZUIHAOSHINIUPIXIE,DAXIAOYINGXIANGYI。YANSEYIHEISEZUIWEIZHENGTONG。

WAZIYIBANWEINILONGSIWAHUOYANGMAOGAOTONGWA。YANSEYIWEIDANSE。YOUROUSE,HEISE,QIANHUI,QIANZONGSEDENGJIZHONGCHANGGUIXUANZE。QIEWUJIANGJIANMEIKU,JIUFENKUDENGKUZHUANGDANGCHENGCHANGTONGWALAICHUAN。

4、SHANGWUZHUZHUANGLIUDAJINJI

JIGUOYUZALUAN

JIGUOYUYANLI

JIGUOYUBAOLU

JIGUOYUTOUSHI

JIGUOYUDUANXIAO

JIGUOYUJINSHEN

5、NANSHISHIWUDEXUANZEHESHIYONGGUIFAN

pc蛋蛋官网LINGDAIDEXIADUANYINGCHANGJIPIDAISHANGXIAYUANZHIJIANHUOBUDUANYUPIDAIDESHANGYUAN;

pc蛋蛋官网LINGDAIYUXIFUDEYANSEYAOHUXIANGCHENTUO,ERBUYAOWANQUANXIANGTONG、ANHONGSE、HONGSEHEZANGQINGSEKEYIYONGZUODISE,ZHUYAODEYANSEHETUANYAOJINGZHI,BUQIANGYAN;SHIZHENPIHUOPAXINGDONGWUDEPIZHICHENGDE,YANSEYINGWEIHEISE、ZONGSEHUOANHONGSE;

TIXIANGYINGSHIPIZHIDE,YANSEWEIZONGSE、HEISEHUOANHONGSEJUNKE;

6、YANGCHANGBIDUANDEZHUZHUANGDAPEI

7、NVSHISHANGWUCHANGHEZHUZHUANG

ZHIYETAOZHUANGXIANSHINVXINGZHIXINGMEI;

XIEZIKEYIXUANZEZHONGGAOGENDE,CHUANXIEZUISHIHEDAPEINVSHIDEZHIYETAOZHUANG;

NVSHIZUIHAOCHUANSIWA,ROUSEDESIWAKEYIDAPEIRENHEFUZHUANG。

pc蛋蛋官网SHANGWUCHANGHEZHONG,ZHIYENVSHIPEIDAIDESHIWUYUFUZHUANGYAOXIEDIAODAPEI,KUANSHIJIANDAN、JINGZHI,SHIWUBUYIGUODUO,ZUIHAOBAOCHIZAISANJIANYINEI。

CHANGTOUFADENVSHIKEYIPEIDAIJIANDANDEFAJIA,QIEJIKUAZHANGDETOUSHI。

pc蛋蛋官网ZHIYENVXINGYINGGAIHUADANZHUANG,ZHEYANGBUJINKEYIRANGZIJIKANQILAIGENGMEILI、GENGJINGSHEN,TONGSHIYEBIAODALEDUITARENDEZUNZHONG。

8、CHANGJIANDEZHUZHUANGWUQU

XIUKOUSHANGDESHANGBIAOMEIYOUCHAI

pc蛋蛋官网ZAIFEICHANGZHENGSHIDECHANGHECHUANZHUJIAKEDALINGDAI

ZAIZHENGSHICHANGHECHUANZHUXIFUTAOZHUANGSHIWAZICHUXIANLEWENTI

ZAISHANGWUCHANGHEBUNENGCHUANZHUHEISEPIQUN,FOUZEHUIRANGRENTIXIAOJIEFEI。

ER、YIRONGMEIZENGJIAXIYINLI

1、MIANBUXIUSHI

XIUMIAN:NANSHIMEILIDELIANGDIAN

HUAZHUANG:NVSHIZHIYEXINGXIANGDEBIAOZHI

2、FABUXIUSHI

FABUDEZHENGJIE

FAXINGDEXUANZE

TOUFADEMEIHUA

3、ZHITIXIUSHI

SHOUBEIDEXIUSHI

XIAZHIDEXIUSHI

4、HUAZHUANGGUIFAN

ZHIYEZHUANGDEFANGFA

ZHIYEZHUANGDEJINJI

pc蛋蛋官网SAN、SHANGWUCHANGHEZHONGDEYITAIYIBIAOLIYI

1、ZHANZIDEZHUYISHIXIANG

2、ZUOZIDEZHUYISHIXIANG

3、ZOUZIDEZHUYISHIXIANG

4、DUNZIDEZHUYISHIXIANG

pc蛋蛋官网5、SHOUSHIDEJIZHONGBUTONGHANYI

6、BIAOQINGLIYI

WEIXIAOXUNLIAN:WEIXIAOWUXUCHENGBEN,QUECHUANGZAOCHUXUDUOJIAZHI。--SITIDE

MUGUANGLIYI


DISANJIANG:YINXINGSHANGWUJIEDAILIYI

YI、BINKEDEYINGJIE

1、QIANQIZHUNBEI

ZHANGWOJIBENQINGKUANG

ZHIDINGJUTIJIHUA

QUEDINGYINGBINFANGSHI

2、YINGBINYISHI

3、QUEDINGSHIJIAN

4、YINGBINDIDIAN

5、JIAOTONGGONGJU

ER、ZHENGSHIHUIWU

1、HUIWUXINGSHI

2、DAIKEZHIDAO

3、ZHENCHADAOSHUI

FENGCHARENYUAN

FENGCHASHUNXU

JINGCHAFANGFA

XUSHUISHIJI

SAN、BINZHUHUIMIAN

1、BICICHENGHU

CHENGHUJIQIAO

CHENGHUJINJI

2、SHIYONGMINGPIAN

DIJIEMINGPIANDEFANGSHI

JIAOHUANMINGPIANDESHUNXU

SUOQUMINGPIANDEFANGFA

3、WOSHOUXINGLI

JUTISHIJI

XIANHOUCIXU

WOSHOUYAOLING

WOSHOUJINJI

4、JIESHAOLIYI

JIESHAOZIWO

JIESHAOTAREN

5、JIAOTANZHIDAO

YUYANWENMING

TAIDUYOUSHAN

FANGSHIQIADANG

NEIRONGDETI

HUIBIJINJI

SI、SONGBIELAIBIN

1、ZHIXIAOQINGKUANG

2、QUEDINGSHIJIAN

3、CHONGFENZHUNBEI

、REQINGHUABIE

WU、HUIYIJIEDAILIYI

1、GENJUHUIYIGUIMO,QUEDINGJIEDAIGUIGE

2、FAFANGHUIYITONGZHIHEHUIYIRICHENG

3、XUANZEHUICHANG

4、BUZHIHUICHANG

5、ZHUNBEIHUIYIZILIAO

6、HUIQIANJIANCHA

7、TIQIANJINRUJIEDAIGANGWEI


DISIJIANG:YINXINGSHANGWUYANQINGLIYI

ZAIYANXISHANGZUIRANGRENKAIWEIDEJIUSHIZHURENDELIJIE。——SHASHIBIYA

YI、ZHONGSHIYANQINGDEZUNWEIQUEDING、WEICIPAIXU

1.ZHONGCANYANQINGDEZUNWEIQUEDING

pc蛋蛋官网2.ZHONGCANYANQINGDEZHUOCIPAIXU

3.ZHONGCANYANQINGDEZUOCIPAIXU

ER、ZHONGSHIYANQINGCANJUYUSHIYONG

1.KUAIZISHIYONG

BU“PINCHANG”KUAIZI。

BU“KUAFANG”KUAIZI。

BU“CHAFANG”KUAIZI。

BU“WUDONG”KUAIZI。

BU“LANYONG”KUAIZI。

2.SHIYONGCHISHIYAOZHUYIXIALIESIDIANSHIXIANG:

pc蛋蛋官网SHIYONGTANGSHAOSHIYAOYONGYOUSHOU。YOUSHOUZHI  KUAITONGSHIYOUZHITANGSHAOSHIZUIJIHUIDE。

pc蛋蛋官网YONGSHAOZIQUYONGSHIWUHOU,YINGLIJISHIYONG,BUYAOBATAZAICIDAOHUIYUANCHU。

RUOQUYONGDESHIWUGUOTANG,BUKEYONGCHIJIANGQIZHELAIZHEQU,YEBUYAOYONGZUIDUITACHUILAICHUIQU。

pc蛋蛋官网SHIYONGCHILISHENGFANGDESHIWUSHI,JINLIANGBUYAOBASHAOZISAIRENKOUZHONG,HUOFANFUSHUNXITA。

3.WANDESHIYONG

BUYAODUANQIWANLAIJINSHI,YOUQISHIBUYAOSHUANGSHOUDUANQIWANLAIJINSHI。

SHIYONGWANNEISHENGFANGDESHIWUSHI,YINGYIKUAI、CHIJIAYIFUZHU,QIEWUZHIJIEXIASHOUQUYONG,HUOBUYONGRENHECANJUYIZUIXISHI。

WANNEIRUOYOUSHIWUSHENGYUSHI,BUKEJIANGQIZHIJIEDAORENKOUZHONG,YEBUNENGYONGSHETOUSHENJINQULUANTIAN。

ZANQIEBUYONGDEWANNEIBUYILUANRENGDONGXI。

4.PANZISHIYONG

SAN、ZHONGSHIYANQINGDIANCAI

pc蛋蛋官网1.KAOLVKERENKOUWEIYUSHENMEIQUXIANG

2.MANZUKERENCHANGXIANXINLI

pc蛋蛋官网3.JIESHAOBENDIXINYINGTESECAI

4.GENJUYANQINGGUIGE,

5.TIGONGLIANGLIERXINGDEZUIJIAZUHE

6.BUJIANGJIUPAICHANG,BUTICHANGLANGFEI,CAI   QUN+1YUANZE(RU10RENDIAN11GECAI)

SI、ZHONGSHIYANQINGJINCANLIYI

1.CANQIAN

2.CANZHONG

3.CANHOU

WU、XISHISHANGWUYANQINGZHUNBEI

1.QUEDINGYANQINGDEMUDE、MINGYI、DUIXIANG、FANWEIYUXINGSHI

2.QUEDINGYANQINGSHIJIAN、DIDIAN

3.FACHUYAOQINGJIQINGJIAN

4.QUEDINGCAIDIANJIUSHUI

5.XIWEIANPAI

LIU、XISHIYANQINGZHUOCIANPAI

1.XISHICHANGTIAOCANZHUOZHUOCIPAIXU

2.XISHICHANGTIAOCANZHUOZUOCIPAIXU

QI、XISHISHANGWUYANQINGCHENGXU

1.ZHUNDIANDAOCHANG

2.YANHUIJIAOLIU

3.LIMAORUXI

4.XICANCANJUJISHIYONG

5.XICANYONGCANLIYI

6.ZHIZHUJIUCI

7.XICANZHONGDEYINJIULIYI

BA、XICANCANJUDESHIYONG

1.DAOCHA

2.CANCHI

3.CANJIN

JIU、XICANZHONGDEYINJIULIYI


DIWUJIANG:YINXINGSHANGWUHUIYILIYI

YI、HUIQIANZHUNBEI

1.WENJIANZHUNBEI

2.HUIYISHIZHUNBEI

3.SHEBEIZHUNBEI

ER、HUIZHONGGONGZUO

1.HUIYIKAISHI

2.HUIYIJINXING

3.HUIYISHOUWEI

SAN、HUIYIJIESHU

1.ZHENGLIHUIYIWENJIAN

2.DUBANHUIYIJUEYI

3.HUIYIPINGGU


DILIUJIANG:YINXINGSHANGWUBAIFANGLIYI

YI、BAIFANGQIANDEYAOYUELIYI

pc蛋蛋官网1)ZIBAOJIAMEN(XINGMING、DANWEI、ZHIWU)。

pc蛋蛋官网2)XUNWENBEIFANGZHESHIFOUZAIDANWEI(JIA),SHIFOUYOUSHIJIANHUOHESHIYOUSHIJIAN。

3)TICHUFANGWENDENEIRONG(YOUSHIXIANGFANGHUOLIJIEXINGBAIFANG)SHIDUIFANGYOUSUOZHUNBEI。

pc蛋蛋官网4)ZAIDUIFANGTONGYIDEQINGKUANGXIADINGXIAJUTIBAIFANGDESHIJIAN、DIDIAN。

ER、BAIFANGZHONGDEJUZHILIYI

1)YAOSHOUSHISHOUYUE。

2)JIANGJIUQIAOMENDEYISHU。

pc蛋蛋官网3)ZHURENBURANGZUOBUNENGSUIBIANZUOXIA。

4)GENZHURENTANHUA,YUYANYAOKEQI。

5)TANHUASHIJIANBUYIGUOCHANG。

SAN、SHANGWUBAIFANGZHUYISHIXIANG

1.YOUYUEZAI

2.SHOUSHIJIANYUE

3.JINXINGTONGBAO

4.DENGMENYOULI

5.JUZHIYOUFANG

6.SHIKEERZHI


DIQIJIANG:YINXINGSHANGWUTANPANLIYI

pc蛋蛋官网YI、SHANGWUTANPANLIYIDETEDIAN

1.SHEJIAOXING

2.MINZUXING

3.GONGDEYUESHUXING

4.XIANGDUIWENDINGXING

5.FAZHANXING

ER、SHANGWUTANPANLIYIDEZUOYONG

pc蛋蛋官网1. YOUZHUYUYINDAO、YINGXIANGDUIFANG

pc蛋蛋官网2. YOUZHUYUTANPANGEFANGHEZUO

3. YOUZHUYUSHULILIANGHAODEGERENXINGXIANGHEZUZHIXINGXIANG

4. YOUZHUYUYINGZAOHEXIE、YOUHAODEQIFEN

SAN、SHANGWUTANPANQIANYUELIYI

1.QIANYUEZHUNBEI

QUEDINGRENYUAN

GUIFANQIANZIRENYUANDEFUSHI

ZHIZUOHETONGWENBEN

BUZHIQIANZITING

2.SHANGWUTANPANQIANYUE

YOUGUANGEFANGRENYUANJINRUQIANZITING,ZAIJIDINGDEWEICISHANGGEJIUGEWEI

QIANZIRENZHENGSHIQIANSHUHETONGWENBEN

QIANZIRENZHENGSHIJIAOHUANYIJINGQIANHAODEHETONGWENBEN

GONGYINXIANGBINJIUHUXIANGDAOHE


DIBAJIANG:YINXINGSHANGWUYUYANJIAOJILIYI

YI、JIAOJILIYIDEYUANZE

1.ZHENCHENGZUNZHONG

2.PINGDENGSHIDU

3.ZIXINZILV

4.XINYONGKUANRONG

ER、JIAOLIULIYIDETEDIAN

1.JIAOLIUDESHUANGXIANGXING

2.JIAOLIUDELINGHUOXING

3.JIAOLIUDEYUYAN

pc蛋蛋官网SAN、YUYANJIAOJIDEJIBENYAOQIU

1.TAIDUQIANXUCHENGKEN

2.QINQIEZIRANYUYANHEQIQINQIE,BIAODADETI

3.YUDIAOPINGHECHENWEN

pc蛋蛋官网FAYINQINGXIYIDONG,BUJIAZADIFANGXIANGTUKOUYIN。

pc蛋蛋官网FANGDISHENGDIAOBITIGAOSANGMENLAIDEYUEER。

pc蛋蛋官网WEIWAN、ROUHEDESHENGDIAOBICULI、JIANGYINGDESHENGDIAOXIANDEDONGREN。

pc蛋蛋官网FAYINSHAOHUAN,BILIANZHUPAOSHIYIYUSHIRENJIESHOU。

SI、LIMAOYONGYU

CHUCIJIANMIANYINGSHUO:XINGHUI

KANWANGBIERENYINGSHUO:BAIFANG

DENGHOUBIERENYINGSHUO:GONGHOU

QINGRENWUSONGYINGYONG:LIUBU

DUIFANGLAIXINYINGCHENG:HUISHU

MAFANBIERENYINGSHUO:DARAO

QINGRENBANGMANGYINGSHUO:FANQING

QIUGEIFANGBIANYINGSHUO:JIEGUANG

TUORENBANSHIYINGSHUO:BAITUO

QINGRENZHIJIAOYINGSHUO:QINGJIAO

TARENZHIDIANYINGCHENG:SIJIAO

QINGRENJIEDAYINGYONG:QINGWEN

ZANRENJIANJIEYINGYONG:GAOJIAN

GUIHUANYUANWUYINGSHUO:FENGHUAN

QIURENYUANLIANGYINGSHUO:BAOHAN

HUANYINGGUKEYINGJIAO:GUANGGU

LAORENNIANLINGYINGJIAO:GAOSHOU

HAOJIUBUJIANYINGSHUO:JIUWEI

KERENLAIDAOYINGYONG:GUANGLIN

ZHONGTUXIANZOUYINGSHUO:SHIPEI

YURENFENBIEYINGSHUO:GAOCI

ZENGSONGZUOYONGYINGYONG:YAZHENG


pc蛋蛋官网DIJIUJIANG:YINXINGSHANGWUGOUTONGLIYI

YI、YOUXIAOGOUTONGDEHAOCHU

1.NENGHUODEGENGJIAGENGDUODEHEZUO;

2.NENGJIANSHAOWUJIE;

pc蛋蛋官网3.NENGSHIRENGENGLEYUZUODA;

4.NENGSHIRENJUEDEZIJIDEHUAZHIDELINGTING;

5.NENGSHIZIJIBANSHIGENGJIAJINGJINGYOUTIAO;

6.NENGZENGZIJIJINXINGQINGXISIKAODENENGLI;

7.NENGSHIZIJIGANJUEXIANNENGBAWOSUOZUODESHI。

ER、YOUXIAOGOUTONGDEFANGFA:

1.JIJIDIXUNWEN

2.XUNWENDEFUZHUYUYAN

3.SHIYONGNINDEYANJING

pc蛋蛋官网4.SHIYONGNINDEMIANBUHESHUANGSHOU

5.ZIXINDETAIDU

6.TILIANGTARENDEXINGWEI

7.SHIDANGDITISHIDUIFANG

8.YOUXIAODIZHIJIEGAOSUDUIFANG

9.SHANYONGXUNWENYUQINGTING


DISHIJIANG:YINXINGSHANGWULIYIPEIXUNZONGJIE


朱晴老師常年擔任大學禮儀講師,現為職業培訓師,擁有9年授課經驗且在業界有良好的口碑;培訓學員數萬,授課風格靈活,理論聯系實際,注重實戰性。曾多次獲邀擔任河南廣播電臺關于“市民禮儀”、“白領職場素質”等話題的節目嘉賓。
朱晴老師長期致力于禮儀文化的研究與實踐及培訓工作,熟諳東西方禮儀文化,形成了特有的授課風格。課程中擅長結合自身經歷運用大量案例,結合現代化教學方式,調動培訓現場氣氛,寓教于樂。朱晴老師專注于商務禮儀、政務接待、通信行業、金融行業、房地產行業、汽車行業、零售服務行業等培訓和咨詢。從業9年來,朱晴老師已經為包括機械行業、金融行業、商場超市、美容院、汽車、學校等行業在內的上百家機構與個人提供了長期顧問與項目咨詢服務,深得受訓單位與學員好評。
朱晴老師憑借其禮儀課題的研究及豐富的形象塑造與禮儀領域的從業經驗,在多年的培訓實戰經驗中,研究并開發出一系列有關“形象塑造”、“形體禮儀”、“職業規范”及“職業素養”的課程,致力于為企業打造職業化高素質員工隊伍。

版權聲明:本網站服務于企業培訓師及各培訓機構,為匯師經紀所經營并享有版權,部分作品由網友自主投稿、編輯、上傳,對此類作品本站僅提供交流平臺,如果您發現網站上有侵犯著作權的作品,請提供身份證明、著作權權屬證明、侵權情況證明與本網站法務部李曉兵聯系,我們會在核實后及時刪除。
查看更多>>

ZHUQINGJIANJIE

朱晴

ZHUQING

LIYIPEIXUNSHI

講師手機:15810357436

ZHIJIESHOUYUYUEJIANGSHISHOUKEDIANHUAZIXUN!

匯師經紀微信公眾號